Shipping Delivery

SHIPPING OF CLOTHING ORDERS: We keep the most popular designs and sizes in stock. Other items are ordered to meet demand. Please be aware that clothing could take 3-4 weeks to arrive from the US. We are working with our supplier to reduce waiting times. If you want to know about the waiting time for a specific item, please email graham@iwaactive.co.uk before ordering.

We endeavour to ship items to you as quickly as possible as we know that nobody likes to wait.

The majority of UK & European orders up to 2kg will be sent by Royal Mail 1st Class Signed For. 

We use other courier services for heavier items, e.g. 3 tubs of Mölk, as Royal Mail only ship parcels up to 2kg. 

You will receive a tracking number when your order is dispatched. ***Please contact us if you do not receive your order within a reasonable timeframe.***

If you place an order and an item is not available immediately, we will try to send the first part of the order right away and the remaining items will be shipped once they are back in stock.

Please note, "shipping" is the term used for postage and packaging. (Sadly, cardboard boxes, tape and bubblewrap cost money.)

We are always on the lookout for cheaper shipping rates so please don't hesitate to contact us if you know a better option for shipping items to your destination.

Any questions on shipping, contact us here.

For information on returns, read our returns policy here.